HelloFax Review

HelloFax is a digital faxing service that allows users to send and receive faxes without the need for a traditional fax machine.


  • HelloFax is an online faxing service that allows users to send and receive faxes via email, web interface, or mobile app.
  • It offers both local and toll-free fax numbers.
  • HelloFax offers various plans with different pricing options depending on the number of pages and the level of service required.
  • It is compatible with most operating systems and devices, including Windows, Mac, iOS, and Android.


+ HelloFax is easy to use and has a user-friendly interface.

OpenText Fax2Mail Review

+ It offers a free plan with limited features, making it accessible for small businesses and individuals.

+ HelloFax integrates with cloud storage services such as Google Drive, Dropbox, and OneDrive, making storing and accessing faxed documents easy. See the Review of OpenText Fax2Mail for similar products.


– Limited international coverage.

– Some users report occasional technical issues.

– The HelloFax free trial plan has limited features, making it unsuitable for larger businesses or those with higher volume faxing needs.

Instead, users may send faxes using their computer or mobile device, making it a quick and convenient way to transmit and receive documents. Users can also receive faxes using their computer or mobile device.

Users are required to sign up for an HelloFax cancel account on the HelloFax website before they can begin using the service. They then have the option to either generate a new document with the HelloFax editor or upload an existing document that they wish to fax using the HelloFax editor.

After that, users may instantly submit the document from the website by entering the recipient’s fax number and clicking the “Send” button.

HelloFax is more than just a straightforward digital faxing service because it provides its users with a wide variety of options. For instance, users have the ability to sign papers electronically, which, in comparison to printing, signing, and scanning documents, may save a significant amount of time and work. You may also like MetroFax.

Because HelloFax is integrated with various cloud storage providers, such as Dropbox, Google Drive, and OneDrive, customers can conveniently retrieve their documents from inside the HelloFax interface.

HelloFax is a digital faxing service that is straightforward and uncomplicated to use and which, in comparison to conventional fax machines, may help users save both time and money. HelloFax is a reliable option that provides a variety of helpful features, and it is a good choice to have whether you need to send the odd fax or use it often as part of your profession.

HelloFax costs

HelloFax Cost

HelloFax provides a variety of price options to accommodate a wide variety of customer requirements and financial constraints. Users are able to transmit up to five pages each month using the free basic plan, and they may receive faxes that are up to 20 pages long. Users of the fax machine who do not need to send or receive a large volume of faxes will find this to be an excellent solution.

There are numerous premium options available for individuals who require the ability to send and receive a greater number of faxes. Users are able to send and receive up to 300 pages each month with the Home Office plan, which has a monthly fee of $9.99 and is available.

The Professional plan has a monthly fee of $19.99 and grants customers the ability to send and receive up to 500 pages each month, in addition to providing access to extra features such as personalized branding and numerous team members.

Also, there is the option to create a bespoke plan to meet the requirements of an individual corporate or enterprise-level customer that need more advanced features and larger use limitations. The individual’s requirements determine the cost of these designs, and you may modify them to meet any particular specifications.

The pricing plans offered by HelloFax, in general, are comparable to those offered by other digital faxing services currently available on the market. The free plan is an excellent choice for users who send and receive a few faxes here and there. In contrast, the subscription plans provide an excellent combination of features and use limitations for users who need to send and receive a greater volume of faxes.

User Interface: How Easy is HelloFax to Use?

The intuitive design of HelloFax’s user interface is one of the service’s most appealing selling points. Even those who aren’t very skilled with technology should have no trouble sending and receiving faxes.

The HelloFax interface is well-organized, which enables customers to easily upload documents and send them out as soon as possible. The creation of a new document is a simple and uncomplicated procedure, and one may navigate the editor with relative ease.

HelloFax User Experience

The capacity to preview a document before transmitting it is one of the most notable elements of the user interface provided by HelloFax. Because of this, it is guaranteed that users will have the ability to review their papers for flaws or problems before sending them. It is also possible to view a detailed history of all sent and received faxes using the interface, which makes it simple to monitor the status of vital papers.

In addition, the HelloFax iphone app features a streamlined and user-friendly interface, which makes it simple to send and receive faxes using your smartphone. Users of the mobile app have the ability to snap a picture of a document and then transmit it as a fax, which is a function that is useful for those who are always on the move.

In general, one of HelloFax’s merits is the user interface it provides. Because it is well-organized, straightforward, and simple to use, it is an excellent choice for individuals who wish to send and receive faxes without any problem whatsoever.

Features: What Does HelloFax Offer?

HelloFax offers a range of features that make it more than just a simple digital faxing service. Some of the standout features include:

  • Electronic signature: With HelloFax contact, users can sign documents electronically, which is a major time-saver compared to printing, signing, and scanning documents.
  • Cloud integration: HelloFax integrates with a range of popular cloud storage services, including Dropbox, helloFax/Google Drive, and OneDrive. This makes it easy to access and send documents that are stored in the cloud.
  • Mobile app: HelloFax has a mobile app that allows users to send and receive faxes from their smartphones. The app is available for both iOS and Android devices and is free to download.
  • Custom branding: The Professional plan offers custom branding, which allows businesses to add their logo and brand colors to the fax cover sheet.
  • Multiple team members: The Professional plan also allows for multiple team members to use the same account, which can be useful for businesses with multiple employees who need to send and receive faxes.

Overall, HelloFax’s range of features makes it a versatile digital faxing service that offers more than just the ability to send and receive faxes. The electronic signature and cloud integration features are particularly useful for those who need to handle documents on a regular basis.

Security: How Safe is HelloFax?

HelloFax Security

Security is an important consideration for any digital service, especially when it comes to sensitive documents like faxes. HelloFax takes security seriously and has implemented several measures to protect user data and documents.

All documents sent and received through HelloFax are encrypted with 256-bit SSL encryption, which is the same level of security used by banks and other financial institutions. This ensures that all documents are transmitted securely and cannot be intercepted or accessed by unauthorized users.

HelloFax also stores all documents in secure data centers that are monitored 24/7. The data centers are SSAE 16 certified, which means they meet high security and reliability standards. In addition, all documents are backed up regularly to ensure that one can recover them in the event of a disaster or other issue.

Finally, HelloFax has implemented two-factor authentication, which adds an extra layer of security to user accounts. This means that users must enter a code sent to their phone in addition to their password to log in to their account. This helps to prevent unauthorized access to user accounts.

HelloFax takes security seriously and has implemented a range of measures to protect user data and documents. These measures, along with the use of industry-standard encryption, make HelloFax a safe and secure option for sending and receiving faxes.

Customer Support: How Good is HelloFax’s Customer Service?

When selecting a digital service, having access to helpful customer care is one of the most crucial factors to take into consideration; HelloFax is no exception to this rule. HelloFax provides customer service by helloFax email to fax and over the phone, in addition to an online knowledge library that contains frequently asked questions and how-to tutorials.

In addition, HelloFax maintains a blog where users may obtain helpful information and hints on how to make optimal use of the service. This blog has fresh content on a daily basis. It provides information on a wide variety of topics, such as how to utilize electronic signatures and how to transmit faxes from your smartphone.

The absence of a live chat function in HelloFax’s customer service is one aspect that may be considered a drawback. Because of this, it may be more challenging to obtain prompt responses to any queries or concerns that may emerge. On the other hand, the customer service provided by email and phone is usually prompt and helpful.

The customer service offered by HelloFax is, on the whole, satisfactory but not outstanding. The absence of live chat may be seen as a detriment by some users; nevertheless, the availability of an online knowledge base and a blog makes it possible for users who are interested in learning how to make the most of the service to access helpful information.

Pricing: What Does HelloFax Cost?

HelloFax Pricing

HelloFax offers a range of pricing plans to suit different user needs. The plans are as follows:

  • Free: The Free plan allows users to send up to 5 faxes per month and receive up to 50 pages per month. This plan does not include a dedicated fax number, and users must sign in to their account to send faxes.
  • Home Office: The Home Office plan costs $9.99 per month and includes a dedicated fax number, the ability to send and receive faxes via email, and up to 300 pages per month.
  • Professional: The Professional plan costs $19.99 per month and includes all of the features of the Home Office plan, plus custom branding and the ability to add multiple team members to the same account. This plan allows for up to 500 pages per month.
  • Enterprise: The Enterprise plan is designed for larger businesses and offers custom pricing based on specific user needs. This plan includes all of the features of the Professional plan, plus priority support and the ability to send and receive faxes via API.

HelloFax’s pricing plans are competitive and offer a range of options for different user needs. A Free plan is a good option for those who only need to send a few faxes per month, while the Home Office and Professional plans are good options for small businesses and individual users who need to send and receive faxes on a regular basis.

Benefits and drawbacks: Should You Use HelloFax?

Overall, HelloFax is a strong digital faxing service that offers a range of features and benefits. Here are some of the pros and cons to consider when deciding whether to use HelloFax:


  • User-friendly interface
  • Strong security measures
  • Range of features, including electronic signatures and cloud integration
  • Affordable pricing plans
  • Mobile app for convenient faxing on the go


  • Limited customer support options
  • No live chat feature
  • The free plan has limited features and page limits

Ultimately, whether or not to use HelloFax depends on your individual needs and preferences. If you need to send and receive faxes on a regular basis and are looking for a user-friendly and affordable option, HelloFax is a strong choice. However, consider other options if you require more advanced features or extensive customer support.


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